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Shipping policy

Shipping Policy

1. Overview

Thank you for shopping with us! We aim to deliver your T-shirts quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders.

2. Order Processing

  • Processing Time: Orders are processed within 1–3 working days after payment confirmation.
  • Business Days: Monday to Saturday (excluding Sundays and public holidays).
  • Once your order is shipped, you’ll receive a confirmation email or message with tracking details.

3. Shipping Methods & Delivery Time

We partner with reliable courier services (e.g., Xpressbees, Ekart, Delhivery, or similar) to ensure fast delivery.

 Shipping Type Delivery Time
Standard Shipping Upto 10 business days
Express Shipping  Upto 7 business days

Note: Delivery timelines may vary based on your location, courier availability, and unforeseen delays (e.g., weather or logistics issues).

4. Shipping Charges

  • Free Shipping on All Orders
  • Enjoy free shipping on all orders, with no minimum order value.

5. Order Tracking

Once shipped, you will receive:

  • A tracking number via email/SMS or you can track it on our website under your order’s section.
  • A link to track your package in real-time.

If you do not receive tracking details within 48 hours, please contact us at consumer.products@mythik.com

6. Delayed or Lost Packages

  • If your order hasn’t arrived within the estimated timeframe, please reach out to us.
  • We’ll coordinate with the courier to locate and resolve the issue.
  • In rare cases of a lost package, a full refund or replacement will be issued after verification.

7. Incorrect Address or Delivery Failure

Please ensure your shipping address and contact number are correct at checkout.

  • Orders returned due to incorrect or incomplete addresses may incur re-shipping charges.
  • If delivery is repeatedly attempted and fails, the order may be cancelled and refunded (excluding shipping fees).

9. Damaged or Missing Items

If you receive a damaged package or missing items:

  • Notify us within 48 hours of delivery.
  • Provide photos of the packaging and product.
  • We will investigate and send a replacement or refund promptly.

10. Contact Us

We’re here to help with any shipping-related questions!

  • Email: consumer.products@mythik.com
  • Phone/WhatsApp: 77109 14757
  • Business Hours: Monday–Saturday, 10 AM – 6 PM